Employee Assistance Program

Globally, employees are faced with the increasing challenge of maintaining a healthy balance between being effective and productive on the job while maintaining their desired quality of life at home. The demands of modern business usually necessitates long working hours, short deadlines with fewer resources. This has resulted in an increase in unmanaged stress and related illnesses within the work place.

Evidently, the cost of wellness cannot be quantified however the investment made on the psychological wellbeing of employees has proven to represent an investment that will pay off — not only in healthier employees, but also for the company’s subsequent bottom-line.

At Tranquil and Quest our business is to make your employees to be more engaged in your business through a more comprehensive approach to employee wellbeing.

Working Hours

 

What is EAP?

Employee Assistance Programme (EAP) is an employee benefit program offered by employers. EAP is intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. EAP generally includes assessment, short-term counseling, and referral services for employees and their immediate families.

Supervisors may also refer employees (supervisor referral) based upon unacceptable performance or conduct issues.

Challenges This Service Help With Include:

  • Substance abuse
  • Workplace stress
  • Health care concerns
  • Financial or non-work-related legal concerns
  • Marital/Family/personal relationship issues

Services To Be Provided Include:

  • 1-3 In-person consultations per individual
  • Unlimited e-mail and telephone consultations
  • Customized online risk assessment tools and resources
  • Employee self-help literature
  • Posters and brochures
  • Lunch and learn presentations
  • Health fair participation
  • Critical incident stress debriefings (CISDs) for traumatic workplace events
  • Quarterly management information

Benefits of Employee Assistance Program

  • Various success stories in organizations who integrated EAP into their health plan for staff show that
  • Your business is viewed by the employee as one that cares for their well being which invariably improves their commitment to the business.
  • It provides quick and confidential assistance.

It helps resolves conflicts and reduces the need for escalations

  • It helps reduce absenteeism and possibly staff exits.
  • It improves productivity.
  • Reduction in cost arising from medical utilization.
  • The management of the information that is generated through EAP can be used proactively to target ‘hotspots’ within the organization and it can then guide the organization to the best practice solution, which can help reduce or eliminate such issues

Make an Appointment

    Working Hours

     

    Caring for patients, every day of the week.

     

    Monday-Friday 08:00 – 17:00
    Saturday-Sunday 12:00 – 19:00
    Emergency Service 24 Hours
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